Supporting Parents and Carers

On this page you will find links to resources that should support you with the most frequently asked questions we recieve.

How to support your child with Google Classroom


We don't have the "Microsoft Office Suite" at home

The good news is, you probably don't need it!

If your child's school are using Google Workspace (Classroom) or Microsoft 365 (Teams) to deliver remote learning, you can use online versions of the productivity suite.

Here is how you access the productivity apps in Google Workspace -

Here is how you access the productivity apps in Microsoft 365 -

If your child's school are using another mechanism to distribute work and you have office files that you need to open. You can use the free productivity suite "Open Office", which is available here -

Coming Soon... We have received requests for and are working on the below:

We need help resetting passwords! Troubleshooting guidance for parents when things don't go right. Security settings for school Chromebooks when off-site so that web filters are able to keep children safe on home networks that might not have the same security as the school network. Guidance about screen time for minors. Support for parents to use Google Classroom ie creating and sharing documents Written and video form.